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Frequently Asked Questions
WHAT DO I DO WHEN THE PAYMENT PROCESSING FOR MY ON-LINE ORDER WILL NOT COMPLETE?
Unfortunately some platforms do not work properly in the processing of your payment. iPhones and iPads seem to have ordering and payment processing issues as do some other handheld devices.
1. You can call us at 800-742-0455 during business hours of 8AM-4:30PM to place your order with the retail sales department at extension #108.
2. Try using your desktop to place your order and process your payment. Please note: If you have a different shipping address from your payment billing address the system sometimes will not process.
We hope to update some of these systems in the future to make it easier to shop with us.
How Do I Install the Sear and Trigger Assembly?
When installing the sear on your youth or adult trigger please take note on the correct positioning.
The sear must be installed correctly to be safe. Check the position when you remove and replace to eliminate any chance of failure.
Included below are images of the youth and adult trigger showing the correct position of the installed sear.
What does a Generation 1 vs Generation 2 Crickett® Brand Rifle Include?
You will find the Generation 1 Crickett® brand rifles available at most big box retailers and some buy group dealers.
The Generation 1 model is the original Crickett® action developed in 1996, bolt action with manual cocking knob and peep sights. It requires you to feed the ammunition into the barrel opening then close the bolt and activate by pulling the cocking knob back to the fire position. As with both generations the firing pin is blocked from discharge until the trigger is pulled.
The improved Generation 2 Crickett® models were released in December of 2017 and are available through wholesale distribution and most dealers that carry our brands.
The generation 2 model has enhanced features including installed swivel studs to mount your sling and the EZ Load feed ramp. The feed ramp make loading the rifle EZ as you place the shell into the receiver then close the bolt and the ramp will feed the ammunition in place for you. You can then pull the cocking knob back to the fire position.
How Do I Install My Crickett®/Chipmunk® Pistol Scope Mount?
- Remove the two 6×48 plug screws on the front of the receiver and the entire rear sight assembly.
- Place the mount base in position and start the three 6×48 screws. Do not tighten.
- With one hand, clamp the mount base onto the receiver. Tighten all three screws, one turn, each at a time until tight.
- Install and tighten any standard tip-off rings and scope of your choice.
How Do I Install My Crickett®/Chipmunk® Rifle Scope Mount?
- Remove the two 6×48 plug screws on the front of the receiver and remove the 6×32 screw holding the rear peep sight from the rear sight elevation bar.
- Loosen the rear sight elevation screw (on side of the receiver.)
- Place mount base in position and start the two front 6×48 screws and one rear 6×32 screw.
- Continue to fully tighten the front two screws. Then tighten the one rear screw.
- Maintain down pressure on mount and tighten the elevation screw.
- Install and tighten any standard 3/8″ tip-off rings and scope of your choice.
Is there a left-handed model Crickett® or Chipmunk®?
Many of our customers contact us wanting to know if we offer any of our rifles in a left-handed model.
Yes, we offer two rifles in a left-handed model.
Chipmunk® Rifle (00001LH) which is available only with a walnut stock and blued barrel.
Crickett Alloy® Model 6061™ (KSA2180LH) which is available only with black chassis and blued barrel.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
We are only able to process and ship items within the United States through our system.
If you would like to make an accessory purchase and are from another country you can call our sales department to place your order. Please note that your international shipping cost and any tariffs for your country or taxes will be added to your order. Note: When ordering all specific restrictions for your country will be followed.
When you place an order, orders are generally shipped out within 1-2 business days via USPS or FEDEX depending on the weight and destination of the package. During the Holiday Seasons orders are generally shipped out within 2-4 business days via USPS or FEDEX depending on the weight and destination of the package. Once your order has shipped please allow 7 to 10 business days for arrival. You will receive an email with your package tracking throughout the process.
All expedited orders MUST be placed over the phone. We offer FedEx 2nd Day or Overnight shipping for an additional fee.
HOW DO I INSTALL THE SUN SHADE ON MY CPR COMBAT SCOPE?
Installation Instructions Sun Shade:
- Unscrew the front lens retaining ring (finger-tightened only/should remove easily)
- Screw the sun shade in place
- Screw the retaining ring to the front of the sun shade.
IS MY CRICKETT® MISSING A SCREW?
Many of our customers call us to ask about a “missing screw” in their new synthetic Crickett®.
The Crickett® rifle has only one take-down screw located 1.5″ in front of the trigger guard.
The other two “holes” in the forend and buttstock are actually molded in to accept swivel studs where a sling can be attached.
Generation 2 Crickett® rifles come standard with these swivel studs already installed.
I LOST MY CRICKETT® SAFETY LOCK KEYS! WHAT DO I DO?
We have replacement keys available in our webstore! You can use this link to go directly to the page and add to your cart!
Do we sell ammo?
NO…We are the factory and not a retail dealer.
What are the differences between the Crickett® and Chipmunk®?
The Chipmunk® rifle comes standard with a metal cocking knob and metal front sight. The Crickett® rifle comes standard with a polymer cocking knob and polymer front sight.
Standard Chipmunk® rifles have a sharper barrel taper and are available in 22LR only.
The Crickett® brands include a variety of stock choices including synthetic, wood, laminate, plus unique options like CPR, Model 6061 and Mini Mosin.
The Chipmunk® brands only come in wood and laminates but does include two walnut deluxe stocks that have monte carlo checkering and raised cheek piece.
Select Crickett® rifles are available in 22LR and 22WMR.
Will a Chipmunk® with a scope fit in the padded Chipmunk® gun case?
The larger sized Chipmunk Camo and Black cases will fit the rifle with a scope mounted.
The Chipmunk Logo Closeout Cases in Black, Camo, Tan, Burgundy and Blue will not.
What size rings can be used on the Chipmunk®?
Any rings that will attach to a 3/8″ dovetail scope mount will work.
The upgraded Crickettinny rail will also accept any Picatinny style rings.
Are the Crickett® and Chipmunk® accessories/spare parts interchangeable?
Some accessories are interchangeable. For instance, the scope/base and peep sights; but others are not (stocks, front sights, extractor).
Please give us a call if you have questions about your specific part to make sure you get the correct one.
What kind of sights do we sell?
We have standard fixed front sights in polymer or metal.
Adjustable rear peep sights, sight slide and complete rear sight assemblies.
Replacement upgraded fiber optic Williams Fire rifle sight kit, (note for Crickett brand only).
What kind of ammo can be used in the Crickett® or Chipmunk®?
Always follow manufacturers specifications for the correct ammunition.
Our firearms have the recommended ammunition stamped on each barrel.
Do we sell turret caps?
No, we do not sell turret caps.
What is the best scope for a Crickett® or Chipmunk®?
The Crickett® scope is a 4×32 fixed power scope with a mil dot reticle pattern.
Many different scopes will work however the small tube matched with a short eye relief makes the Crickett® scope KSA054 a perfect match.
You will need the scope mount kit KSA031 to mount it to your rifle.
Available as a combo that offers both scope and scope mount kit at a discounted price….look for KSA825 in our store.
Is the Crickett® scope mount required to put a scope on the Crickett® or Chipmunk®?
Yes, our receivers are drilled and tapped to accept our Crickett® Scope Mount Kit KSA031 or Crickettinny Rail Kit KSA00425.
Choose the correct mount for the optics that you are mounting. Details are provided in our store for each product.
Are the stocks drilled for sling studs?
All Generation 2 Cricketts® and Chipmunks® now come with swivel studs installed (Barracuda and EX not included)
If you have a Generation 1 Crickett® or Chipmunk® wooden model the stock is not pre-drilled. You will have to pre-drill the holes to install swivel studs
If you have a Generation 1 Synthetic Crickett® your stock already had the holes formed in the manufacturing process.
Question not listed?
Please send an email to firstname.lastname@example.org and we will get back to you.