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At this time, we are only able to ship items within the United States.
When you place an order, orders are generally shipped out within 1-2 business days via USPS or FEDEX depending on the weight and destination of the package. During the Holiday Seasons orders are generally shipped out within 2-4 business days via USPS or FEDEX depending on the weight and destination of the package. Once your order has shipped please allow 7 to 10 business days for arrival.
All expedited orders MUST be placed over the phone.
If for any reason you are unsatisfied with your Keystone Sporting Arms product that was purchased from us, you may contact us for return authorization. All returns must include a note clearly stating your name, address, phone number, invoice number & reason for the return.
Keystone Sporting Arms guarantees your product to be free from defects. If for some reason you find your purchase to be defective you may return it for an exchange or choose to be credited at the discretion of Keystone Sporting Arms. Upon inspection non-defective returns will be subject to a 20% restocking fee on items of $15.00 or more. The customer is responsible for shipping (to and from) Keystone Sporting Arms.
Please note that we currently do not sell any of our products on Amazon, Ebay, Walmart.com, etc. The items listed on these sites are listed by individuals or other dealers. If you purchase any of our products from sites like these and receive a product that is defective, missing parts, etc. please contact them first to assist you.
The only place we offer our products directly is our website. When an item is purchased directly from us, we are able to assist you in a number of matters, including missing parts or defective items. If you are interested in purchasing any Keystone products please do so from our website or feel free to contact us at 1-800-742-0455.